Frequently ~
Asked Questions
If you have other burning questions we weren’t able to address here, feel free to email.
team@bergobd.com
Orders ~
During our sale, products sell out fast! But don’t despair. If the item you’re looking for is out of stock, keep checking back. We’re always updating and restocking our site with your faves!
when your order is shipped from our warehouse, we will send you an email to confirm your shipment – this email will include a tracking number and link to enable you to track your package.
bergo wants you to be happy with your purchase. If you wish to return a product, please contact customer care to obtain a return authorization and receive further instructions.
our t-shirts feature premium, long-lasting prints that won’t easily fade or crack after washing. care Tip: To maximize the lifespan of the print, always wash the garment inside out and never iron directly on the printed surface. we do not normally accept order cancellations or changes once an order has been processed.
Products ~
by studying the measurements of over 150+ leading Asian brands, the bergo size chart ensures you can feel confident in a true, comfortable fit. whether you’re on the shorter or taller side, or have a lighter or heavier stature, our S to XXL range is designed to fit your body naturally and look great on everyone.
we have also tried to bring innovation to our measurements. We studied over 150+ asian brands, and after that, we prepared the measurements for our premium bangladeshi customers. So, please check our size measurement chart.
note: For any help, you can contact our WhatsApp or any support channel.
our t-shirts feature premium, long-lasting prints that won’t easily fade or crack after washing. Care Tip: To maximize the lifespan of the print, always wash the garment inside out and never iron directly on the printed surface.
yes, the majority of our products are allergy-free and crafted to be gentle. however, if you have specific allergies or sensitive skin, we strongly recommend reaching out to us before placing an order. You can easily contact our support team via whatsApp or our other customer service channels, and we will gladly help you choose the safest products for your needs.
definitely! We designed our oversized t-shirts with a structured, boxy fit that compliments all body types. Instead of just looking “too big,” the carefully measured drop shoulders and chest width create a clean drape. It gives you that perfect aesthetic oversized look without drowning your frame.
Gift Cards~
It may take up to 1 hour for your gift card to be activated. You will receive an email when the activation is complete, so please be sure to check your spam folder.
sorry, right now we cannot provide physical gift cards. once we prepare them, we will let you know by call or email. however, you can use your digital card anytime and get an additional discount.
your gift card can be redeemed through phone orders and online as well as in our stores once we open any store.
note: we don’t have any store right now
We’ll send another amazing Lush gift card design to you.